Security & Privacy
Your privacy is our priority. We have built our platform from the ground up with security and confidentiality at its core.
End-to-End Encryption
All video sessions, messages, and file transfers are encrypted using AES-256 encryption. Your data is unreadable to anyone except you and your therapist.
Privacy by Design
We collect only the minimum data necessary to provide our services. Your session content is never used for marketing or analytics.
Secure Infrastructure
Our platform is hosted on SOC 2-compliant infrastructure with regular security audits and penetration testing.
HIPAA-Conscious Practices
While we operate with HIPAA-conscious practices throughout our platform, we are transparent that formal HIPAA certification is an ongoing process.
Data Access Controls
Strict role-based access controls ensure only authorized personnel can access system data. All access is logged and auditable.
Regular Audits
We conduct regular internal and external security audits to identify and address potential vulnerabilities.
Your Rights
Access Your Data
You can request a copy of all personal data we hold about you at any time.
Delete Your Data
You have the right to request deletion of your account and associated data, subject to legal retention requirements.
Control Sharing
You control who can access your information. We never share data with third parties for marketing purposes.
Transparent Practices
We clearly disclose what data we collect, why we collect it, and how it is used in our Privacy Policy.
Have Security Questions?
Our security team is available to answer any questions about our privacy practices.
Contact Security Team